Customer care
Contact us
We read every message, and a real person replies. Most answers go out within one business day.
support@trybotanica.com
The fastest way to reach us. Include your order number if you have one.
Guarantee claims
Send your order number and a line on how the program went. We process the refund. No forms, no hoops.
Shipping questions
Orders leave us within 1 to 2 business days. Tracking is emailed as soon as your parcel ships.